Quest has an interface with Topaz Signature Pads.

This interface works with Windows computers only and any of the USB enabled signature pads will work (they have to connect to your PC somehow).  

The models with the LCD are more expensive, look nice, and people can see as they write, but they seem to break more quickly. 

The plain rubber ones are inexpensive and seem to work well although people can not see what they're writing as they look at it.

You must follow these directions when installing the signature pad on your computer.  

Contact [email protected] if you need further assistance.

 

 

 

 

Quest has an interface with Zebra label printers

The printer must have a designated IP address so Quest can print to it over the internet.

FTP protocol must be allowed from the Quest server over the internet and routed to the printer.

 

Here is a link to Zebra GK420t: https://www.zebra.com/us/en/products/printers/desktop/advanced-desktop-printers.html

 

Here is what a customer purchased 10 years ago:

 

 

 

Direct Thermal vs. Thermal Transfer

To help decide whether to select a direct thermal printer or thermal transfer printer (or whether you should use thermal transfer or direct thermal labels), consider the following questions:

• Will you ever need to print labels in colors other than black?
• Do the labels need to be scanned or have a shelf-life of over 1 year?
• Will you be printing high density bar codes (i.e. limited space)?
• Will the labels be subjected to heat or sunlight?
• Will you be printing on a variety of different substrates (i.e. papers, films and foils)?

If you answered "yes" to any of the above questions then you should consider going thermal transfer rather then direct thermal. Here are some printer comparisons:

Thermal transfer printers

Thermal transfer printers require the use of a carbon ribbon which gets transferred onto the substrate via heat, hence the name "thermal transfer." The ribbons can be different colors, so the user is not limited to black print. The printing is very crisp and durable so this method is excellent for high density bar-codes and labels that require longevity. The other benefit is that thermal transfer printers can print on paper, film, and even foil substrates. Please note that the proper selection and match of label stock and ribbon is critical to the overall quality and performance of printed media.

Direct thermal printers

Direct thermal printers require the use of heat activated thermal papers and films, but require no ribbon. The print color is limited to black, and the printing is not as crisp as that of thermal transfer ribbon printing. Over time the labels will darken, particularly when subjected to heat and sunlight. However, a true direct thermal label printer utilizes a print head that is made of thicker glass, for print head durability. Direct thermal printing is popular in the foods industry, since most items are stored away from heat and sunlight, and the label shelf life is less than 1 year. The primary benefit is an overall lower cost since ribbon is not required.